To effectively manage our email, we have to accept a few basic truths. They’re hard truths, but that only makes them even more valuable. Here they are:
- What’s important to other people is not (as) important to you.
- You are inherently lazy and egocentric.
- Ruthlessness is a hell of a time-saver.
Matt Gemmell, Managing Email Realistically
This is such a great post about how workflows with email should work. I follow a lot of his suggestions already, but after reading it through, I think I need to take my ruthlessness up a notch.
One of my biggest issues with email right now is how people use it like an IM, sending short responses back and forth rapidly, making it difficult to follow along with the conversation or to jump into it.
If only people could be smart about writing emails as much as they are smart about reading them.